Terms of Service

1. Acceptance of Terms

By accessing or using Nexaro Workspace ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Nexaro Workspace is a cloud-based document management and team collaboration platform. We provide file storage, sharing, access control, and workflow tools for individuals and teams.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at support@nexaro.io if you suspect unauthorised access.

4. Acceptable Use

You agree not to use the Service to:

• Upload or distribute malware, viruses, or malicious code
• Store or share illegal, defamatory, or infringing content
• Attempt to gain unauthorised access to other accounts or systems
• Interfere with or disrupt the integrity of the platform
• Resell or sublicense the Service without written permission

5. Intellectual Property

You retain ownership of all content you upload to the Service. By uploading content, you grant Nexaro a limited licence to store, process, and display that content solely for the purpose of providing the Service to you.

The Nexaro Workspace brand, software, and platform are owned by Nexaro and protected by intellectual property laws.

6. Subscription and Payment

Paid plans are billed in advance on a monthly or annual basis. All fees are exclusive of applicable taxes. Failure to pay may result in suspension or termination of your account. Refunds are not provided for partial billing periods.

7. Service Availability

We aim for 99.9% uptime but do not guarantee uninterrupted availability. Scheduled maintenance will be communicated in advance where possible. We are not liable for losses arising from downtime.

8. Limitation of Liability

To the maximum extent permitted by law, Nexaro is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability to you shall not exceed the amount you paid us in the three months preceding the claim.

9. Termination

Either party may terminate the agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms without prior notice. Upon termination, your data will be deleted within 30 days.

10. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms, contact legal@nexaro.io.